Keeping you connected to what matters.

COVID-19 has had a tremendous impact on nearly every aspect of our daily lives. Across Comcast, NBCUniversal, and Sky, we are working hard to do everything we can to support our customers, employees, and communities during this unprecedented time.

The services we provide matter more than ever as millions of people across the globe rely on their vital internet and phone connectivity to work from home, access critical news and educational resources, and connect with loved ones.

• Internet Essentials Free to New Xfinity Customers: Eligible new customers will receive 60 days of complimentary Internet Essentials service, which is the nation’s largest, most comprehensive internet adoption program for low-income households. We work in partnership with tens of thousands of school districts, libraries, municipalities, and nonprofit community partners to help bridge the digital divide and support digital literacy. We recently expanded Internet Essentials eligibility to include all low-income families, including seniors, veterans, and people with disabilities.
• Speed Boost for All Internet Essentials Customers: We’ve permanently increased speeds for all of our new and existing Internet Essentials customers across the country.
• Support For University Students: Xfinity is now offering eligible university students who live in our service areas and need internet service a Visa prepaid card worth about two months of internet service. No upfront fees, no installation costs.
• Free Xfinity WiFi For Everyone: Xfinity WiFi hotspots located in businesses and outdoor locations across the country are available to anyone who needs them for free – including non-Xfinity internet subscribers.
• Unlimited Data: While the vast majority of Xfinity customers do not come close to using 1TB of data in a month, Comcast is pausing its data plans for 60 days giving all customers unlimited data for no additional charge.
• No Disconnects or Late Fees for Xfinity Internet & Xfinity Mobile Customers: We will not disconnect a customer’s internet service or mobile service or assess late fees if they contact us and let us know that they can’t pay their bills during this period. Our care teams will be available to offer flexible payment options and can help find other solutions. Comcast Business customers can find more information here.
• Free Calls for Sky Talk Customers: Calls to UK landlines at any time of day will be free for existing Sky Talk customers until the end of April.
• Sky Mobile Data Boost: All Sky Mobile customers will get a 10GB data boost into their Piggybanks, free of charge. This can be shared across all the SIMs on the account.